This Cookie Policy explains what cookies are, how LadyMayla uses them, and how you can manage your preferences.
Last updated: October 2026
1. Introduction
LadyMayla [PLACEHOLDER: Insert legal entity name and company registration number if applicable] operates the LadyMayla website and private travel portal (collectively, the "Service"). This Cookie Policy should be read together with our Privacy Policy and Terms of Service.
[PLACEHOLDER: Registered address]
[PLACEHOLDER: Contact email for privacy/cookie inquiries]
2. What are cookies?
Cookies are small text files placed on your device by websites you visit. They help websites remember information about your visit, such as your language preference or login status.
Similar technologies include local storage (a browser feature that stores data locally) and session tokens. This policy uses "cookies" as shorthand for cookies and comparable technologies used by the Service.
3. Why we use cookies
We use cookies to:
- Enable essential functionality: Keep you securely signed in to the private portal, remember that you verified your email, and maintain session security.
- Remember your consent preferences: Store your choice of "Essential only" or "Accept all" so we do not show you the cookie banner again unnecessarily.
- Improve the Service (with consent): Understand how the public website and portal are used, identify popular features, and fix issues, when you have opted in to optional analytics.
We do not use cookies to serve third-party advertising networks or track you across unrelated websites for marketing purposes.
4. Types of cookies we use
4.1 Strictly necessary cookies
These cookies are required for the Service to function securely and cannot be disabled if you wish to use protected features.
| Cookie name/storage | Purpose | Duration |
|---|---|---|
| Session cookie (httpOnly) | Maintains secure authentication after magic-link or admin login | Session (expires when you close browser or sign out) |
| Email verification token (temporary) | Confirms email ownership during waitlist signup | Short-lived (minutes to hours until verified) |
twm_cookie_consent (localStorage) | Remembers your cookie consent preference | Persistent until cleared by you |
Legal basis: These are necessary to perform the service you requested (GDPR Article 6(1)(b)) and to secure the platform (legitimate interests under Article 6(1)(f)).
4.2 Analytics cookies (optional)
If you select "Accept all" on the cookie banner, we may use light first-party analytics to understand usage patterns and improve the Service.
- First-party analytics events: We log certain user actions (such as "joined waitlist", "viewed trip", "used assistant") in our own database. This is tied to your account when you are signed in, and helps us improve features and respond to support requests.
- No third-party trackers: We do not currently embed Google Analytics, Meta Pixel, or other third-party advertising/analytics scripts.
Legal basis: Your consent (GDPR Article 6(1)(a)). You may withdraw consent at any time by selecting "Essential only" or clearing your browser storage.
4.3 Preference and functional cookies
We use local browser storage to remember UI preferences where you have set them (for example, dismissed notices or chat widget state). These are typically non-essential and fall under your consent choice.
5. Third-party cookies and embeds
The Service may link to or embed content from third parties, such as:
- Stripe Checkout: When you proceed to payment, Stripe may set cookies to process your transaction securely. Stripe's use of cookies is governed by Stripe's Privacy Policy.
- External booking providers: If you click through to an airline or hotel booking site from a portal link, that site operates under its own cookie and privacy policies.
- Maps or video embeds (if added): Should we embed maps, videos, or social media in the future, those services may set cookies when you interact with the embed.
We do not control third-party cookies. Please review each provider's cookie and privacy policies.
6. Your choices
6.1 Cookie banner
When you first visit the public website, you will see a cookie banner offering two options:
- Essential only: Only strictly necessary cookies will be used. Optional analytics will not run.
- Accept all: Essential cookies plus optional first-party analytics will be enabled.
Your choice is stored in your browser. If you clear browser data or visit from a different device/browser, you will see the banner again.
6.2 Changing your preference
To change your cookie consent after you have dismissed the banner, use Cookie settings in the site footer. It sits with the other legal links on every public page, including this Cookie Policy. Choosing it reopens the same preference choices (Essential only or Accept all) without leaving the page.
If that control is unavailable, clear site data for ladymayla.com in your browser settings and revisit the site, or remove the twm_cookie_consent value from your browser's local storage and reload the page.
6.3 Browser settings
Most browsers let you block or delete cookies through their settings. Be aware that blocking essential cookies will prevent you from signing in to the portal.
6.4 Do Not Track
Some browsers offer a Do Not Track (DNT) signal. The Service respects your "Essential only" choice on the cookie banner. We do not currently interpret the DNT signal separately, as there is no universal standard for DNT compliance.
7. Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate the Service. The "Last updated" date at the top will change when we revise this page.
If we make material changes that significantly expand tracking beyond what is described here, we will notify users via the Service or email where appropriate, and may re-prompt for consent where required by law.
8. Contact us
Questions about cookies or how we use tracking technologies:
- Invited travellers: Use Speak with LadyMayla in the portal.
- Waiting list members: Reply to a LadyMayla transactional email from the address you registered.
- General inquiries: [PLACEHOLDER: Insert general contact email or form link]
Also see our Privacy Policy for information about how we handle personal data, and our Terms of Service for general terms governing use of the Service.
9. Regulatory information (EU/EEA)
If you are in the European Union or European Economic Area, the ePrivacy Directive and GDPR apply. Strictly necessary cookies may be set without consent. Non-essential cookies require your prior consent.
[PLACEHOLDER: If operating entity is established in the EU, state the Member State and supervisory authority. Example: "Our lead supervisory authority is the Commission Nationale de l'Informatique et des Libertés (CNIL) in France." Otherwise, omit or state that the entity is outside the EU.]
You have the right to lodge a complaint with your local data protection authority if you believe our cookie practices violate your rights.